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Degraded
Updated: (UTC)
Monitoring a fix for periodic disruption for Australian users
Mathspace
Degraded
Monitoring

We have deployed a fix after identifying the root cause. We are closely monitoring to ensure the issue does not resurface.

(UTC)
Investigating

The service has been restored to normal operation for the time being.

We are aware of recent similar disruptions and have been investigating to uncover the cause as an urgent priority.

(UTC)

We are currently experiencing a service outage, we are investigating and taking steps to resolve.

(UTC)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Mathspace
Degraded
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
Monitoring a fix for periodic disruption for Australian users
Mathspace
Degraded
Monitoring

We have deployed a fix after identifying the root cause. We are closely monitoring to ensure the issue does not resurface.

(UTC)
Investigating

The service has been restored to normal operation for the time being.

We are aware of recent similar disruptions and have been investigating to uncover the cause as an urgent priority.

(UTC)

We are currently experiencing a service outage, we are investigating and taking steps to resolve.

(UTC)
No issues reported.
No issues reported.
Monitoring a fix for periodic disruption for Australian users
No issues reported.
No issues reported.
No issues reported.
Periodic disruption for Australian users
Resolved

We have identified the cause and have taken steps to eliminate it, and we are now monitoring.

(UTC)
Monitoring

The Mathspace app experienced downtime for two periods today, around 15 minutes each, affecting all Australian users.

We have identified the cause and have taken steps to eliminate it, and we are now monitoring.

(UTC)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Slow generation of tasks and questions
Resolved

We've restored the system to normal operation.

(UTC)
Identified

We've identified the issue and are working on a solution.

(UTC)
Investigating

We are currently experiencing a degrading of service for US users where tasks and questions are slow to complete generating. Our team is working to identify the root cause and fix the issue.

(UTC)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
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